Travellers with Special Needs
Halifax Stanfield International Airport is committed to making the facility as easy to use as possible for people with disabilities and special needs. It is barrier-free, with wheelchair accessibility to all areas of the terminal building, as well as other various accessibility features. They include:
Accessible Local Transportation
NEED-A-LIFT Transportation Services
Need-A-Lift provides wheelchair accessible bus and taxi service to Metro and surrounding areas. At least 24 hours notice is required. Reservations may be made by clicking here to complete the online request form or by calling 902-222-LIFT (5438).
Taxi Services
Ben Bella - Casino (Rooflight A02) - Phone 902.877.0899
Mark Weston - Casino (Rooflight A05) - Phone 902.441.4413
Car Rentals
Passengers interested in renting vehicles with accessible services/features should contact the rental car company directly for information.
Click here for more information about accessible transportation and travel across Canada.
Arrival and Check-In
The terminal building has four slow moving revolving doors - two in the check-in area and two in the arrivals area.
All doors are equipped with automatic push bars.
All ground transportation agencies have lowered check-in counters.
The terminal building has an accessible Ask Me Kiosk, which includes flight information, maps, etc.
All ATMs are equipped with tactile markers.
Accessible shuttle transportation to and from the terminal building to the parking lot is available.
Passengers requiring an escort to provide special assistance through secured areas to boarding gates/areas must contact their airline directly to request a temporary boarding pass.
Designated Relieving Areas
There are no designated relieving areas for service animals at this time; however, there are various grass areas located directly outside the airport terminal building. Creation of a designated relieving area is planned in the near future.
Personal Assistance
Halifax Stanfield International Airport is proud of its Volunteer Host Program. Our Tartan Team provides a warm and friendly welcome, and are easy to spot in their Nova Scotia tartan vests.
Volunteers are on site most days of the week from 8:00 a.m. to 4:00 p.m. and some evenings.
Volunteers will provide assistance to persons with special needs such as assisting people to washrooms.
Volunteers also provide information and directions related to facilities services and retail stores.
Wheelchairs are available by making prior arrangements directly with your airline.
TTY Phones
You will find one TTY at the Visitor Information Centre 902.873.1224 and another TTY at the Business/Hotel Reservation Kiosk.
There are nine TTY public telephones throughout the terminal building.
All public telephones are wheelchair accessible and have volume controls.
Finding your way around
All signs are positioned to avoid glare or shadows.
All signs have contrasting colours and meet width and height guidelines.
All signs have sans serif letters and Arabic numbers.
Tactile markers are located in all elevators and escalators.
Contrasting colour and grading is used between the walkways and waiting areas on the second level departures area.
Washrooms
All washrooms at Halifax Stanfield |
