Travellers with Special Needs
Halifax Stanfield International Airport is committed to making the facility as easy to use as possible for people with disabilities and special needs. It is barrier-free, with wheelchair accessibility to all areas of the terminal building, as well as other various accessibility features. They include:
Accessible Local Transportation
NEED-A-LIFT Transportation Services
Arrival and Check-In
• The terminal building has four slow moving revolving doors - two in the check-in area and two in the arrivals area.
Designated Relieving Area
There is a designated relieving area for service animals located outside the terminal building, beside the parkade. To access the area, take the centre tunnel exit which is located near security/lost and found.
Personal Assistance at the Airport
Halifax Stanfield International Airport is proud of its Volunteer Host Program made up solely of volunteers. Our Tartan Team provides a warm and friendly welcome, and are easy to spot in their Nova Scotia tartan vests.
• Volunteers are on site most days of the week from 8:00 a.m. to 8:00 p.m.
Prearranged Special Needs Assistance
People who have a special need may request assistance on a prearranged basis. A minimum of three weeks notice is required. Please email your request to firstname.lastname@example.org or you may contact us directly at 902.873.1434. Please include the following information:
Name of traveller
Please note: Arrival time must be accurate. If you do not arrive at the prearranged time assistance will not be available.
We strongly suggest that you also contact your airline ahead of time regarding your special needs.
• You will find one TTY at the Visitor Information Centre 902.873.1224 and another TTY at the Business/Hotel Reservation Kiosk.
Finding your way around
• All signs are positioned to avoid glare or shadows.
All washrooms at Halifax Stanfield International Airport are wheelchair accessible. You will find them in the following areas:
All private family washrooms, with the exception of the one near Gate 20, are also fully accessible.
Other Accessibility Features
If it’s necessary for someone with special needs to become familiar with the airport, Halifax International Airport Authority provides familiarization tours free of charge.
If a fire alarm is activated, special ceiling lights inform the hearing impaired.
For more information about accessibility features at other airports across the country, visit the Canadian Transportation Agency’s Passenger Terminal Accessibility section of their web site.